What shipping methods do you use?
In general, it will be shipped by sea.
Shipping & Delivery
How long does it take to deliver an order?
Delivery times vary depending on the destination and order size. Generally, it takes between 2-6 weeks.
After-Sales Support
What kind of after-sales support do you offer?
We offer comprehensive after-sales support including installation guidance, maintenance advice, and technical support.
After-Sales Support
How can I get technical support?
Technical support can be accessed by contacting our support team via email or phone.
After-Sales Support
Do you provide warranties on your products?
Yes, we offer warranties on our products. The warranty period varies by product.
Quality Assurance
How do you ensure the quality of your products?
We have strict quality control measures in place, including rigorous testing and inspections at various stages of production.
Quality Assurance
Do you have any certifications for your products?
Yes, our products are certified to meet various international standards.
Quality Assurance
Can I visit your factory for an inspection?
Yes, we welcome factory visits. Please contact us to schedule an appointment.
Safety & Regulations
Are your scaffolding systems safe to use?
Yes, our scaffolding systems are designed with safety as a top priority and meet all relevant safety regulations.
Safety & Regulations
What safety precautions should be taken when using your scaffolding?
Safety precautions include proper assembly, regular inspections, and adherence to safety guidelines and regulations.